How Do I Fix My Headset Displayed Disconnected Valve Index?

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By Eric Wilson

If you’re experiencing the “Headset Displayed Disconnected” error on your Valve Index, don’t worry, you’re not alone. This error is usually caused by a loose connection or a software issue. Here are some steps you can take to fix it.

Step 1: Check the Connections

The first thing you should do is check all the connections between your headset and your computer. Make sure that the cables are securely plugged into both ends and that there are no visible signs of damage. If everything looks good, try unplugging and replugging the cables to ensure a secure connection.

Step 2: Reboot Your System

Sometimes, all it takes to fix this error is a simple reboot of your system. Restart your computer and unplug all the cables from your headset. Then, wait for a few minutes before plugging them back in and turning on your system.

Step 3: Update Your Drivers

If the above steps didn’t work, it’s possible that your drivers need to be updated. Go to the SteamVR settings and click on “Developer” then “Developer Settings.”

From there, click on “Remove all SteamVR USB Devices” and then click on “Restart SteamVR.” This will reinstall all the necessary drivers for your headset.

Step 4: Check for Software Conflicts

If none of these steps worked, it’s possible that there’s a conflict between SteamVR and another piece of software on your system. Try disabling any antivirus or firewall software temporarily to see if that solves the problem.


  • If you’re still experiencing issues after trying these steps, reach out to Valve support for further assistance.
  • Regularly clean your headset connectors with a dry cloth or compressed air to prevent dust buildup.
  • Make sure your headset is seated properly on your head before use to prevent any damage to the cables or connectors.

In Conclusion

The “Headset Displayed Disconnected” error can be frustrating, but there are steps you can take to fix it. Remember to check your connections, reboot your system, update your drivers, and check for software conflicts. If all else fails, don’t hesitate to contact Valve support for assistance.