How Do I Get My Camera to Work on the Valve Index?

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By Valerie Becker

If you’re having trouble getting your camera to work on the Valve Index, don’t worry – you’re not alone. Fortunately, there are some troubleshooting steps you can take to get your camera up and running. In this tutorial, we’ll go over some of the most common issues that might be preventing your camera from working and how you can fix them.

Make Sure Your Camera Is Enabled

The first thing you’ll want to do is make sure that your camera is actually enabled in SteamVR. To do this, follow these steps:

  • Open SteamVR
  • Click on the drop-down menu in the upper left-hand corner
  • Select “Settings”
  • Select “Camera”
  • Make sure that the “Enable Camera” option is checked

Check Your USB Connections

If your camera still isn’t working after enabling it in SteamVR, the next step is to check your USB connections. Make sure that all of your cables are properly plugged in and that there’s no damage to any of the cables or ports. If everything looks good, try unplugging and re-plugging your cables just to be sure.

Update Your Drivers

Outdated drivers can also cause issues with your camera. Make sure that your graphics card drivers are up-to-date by visiting the manufacturer’s website and downloading any available updates. You should also check for updates for any other hardware connected to your computer, such as your USB controller.

Reinstall SteamVR

If none of these steps have resolved the issue, it might be time to reinstall SteamVR. This can sometimes fix issues with hardware compatibility or conflicts with other software installed on your system. To reinstall SteamVR:

  • Open Steam
  • Navigate to your Library
  • Right-click on SteamVR and select “Properties”
  • Select the “Local Files” tab
  • Click on “Verify Integrity of Tool Cache”
  • Once the verification process is complete, click on “Uninstall” to remove SteamVR from your system
  • Reinstall SteamVR by clicking on “Install” in your Library


Getting your camera to work on the Valve Index can be frustrating, but with these troubleshooting steps, you should be able to get back up and running in no time. Remember to check that your camera is enabled in SteamVR, check your USB connections, update your drivers, and reinstall SteamVR if necessary. If you’re still having issues after trying these steps, don’t hesitate to reach out to Valve’s support team for further assistance.