How Do You Fix a Valve Index Controller?

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By Eric Wilson

If you’re a Valve Index user, you know how frustrating it can be when your controller stops working. Luckily, many common issues can be fixed with some simple troubleshooting steps. In this article, we’ll cover some of the most common issues and how to fix them.

Controller Not Turning On

One of the most common issues with the Valve Index controller is that it won’t turn on. If this happens, the first thing you should do is check the battery.

Make sure it’s charged and properly inserted into the controller. If the battery is fine, try resetting the controller by pressing and holding down the System button for 15 seconds. This should reset the controller and allow it to turn on.

Intermittent Connection

Another issue that Valve Index users may encounter is an intermittent connection between their controller and their computer. This can be caused by a variety of factors including low battery level, interference from other devices, or a software glitch.

To fix this issue, start by ensuring that your batteries are fully charged and inserted correctly into your controllers. If this doesn’t work, try moving closer to your computer or reducing interference from other devices.

If you’re still experiencing connection problems after trying these steps, you may need to update your drivers or reinstall SteamVR completely.

Stuck Joysticks

If you find that your joystick is stuck or not responding properly, there are a few things you can try to fix it.

Firstly, check for any debris or objects stuck in between the joystick and its housing. Use compressed air or a small brush to remove any debris that may be preventing proper movement.

If this doesn’t work, try recalibrating your joystick by going into SteamVR settings and selecting “Devices” > “Controller Settings” > “Calibrate Controller.” Follow the prompts to recalibrate your joystick.


These are just a few of the most common issues that Valve Index users may encounter with their controllers. By following these troubleshooting steps, you should be able to fix most issues and get back to gaming in no time. If you’re still having problems, try reaching out to Valve support for further assistance.