If you’re considering purchasing Valve Index Controllers, you may be wondering about the warranty that comes with them. Warranty information can be crucial when making a purchase, as it can offer peace of mind and protection in case of any defects or malfunctions.
Valve Index Controllers Warranty Length
Valve offers a 1-year limited warranty on its Index Controllers. This means that if your controllers experience any defects or malfunctions within the first year of ownership, Valve will repair or replace them free of charge.
What is Covered by the Valve Index Controllers Warranty?
The Valve Index Controller warranty covers any defects in materials and workmanship that occur during normal use. This includes issues such as unresponsive buttons, stick drift, and other hardware malfunctions.
What is Not Covered by the Valve Index Controllers Warranty?
It’s important to note that the warranty does not cover damage caused by accidents or misuse. This includes things like drops, spills, and impacts. If your controllers are damaged due to these types of incidents, you’ll need to pay for repairs or replacements out of pocket.
How to Make a Warranty Claim
If you experience any issues with your Valve Index Controllers within the first year of ownership, you can make a warranty claim by contacting Valve support. They will guide you through the process of sending in your controllers for repair or replacement.
- Step 1: Visit https://support.steampowered.com/ and log in to your Steam account.
- Step 2: Click on “Purchases” and locate your Valve Index Controllers order.
- Step 3: Click on “Contact Steam Support” next to your order.
- Step 4: Select “Hardware Issue” as the category and describe the issue you’re experiencing.
- Step 5: Follow the instructions provided by Valve support to send in your controllers for repair or replacement.
The Valve Index Controllers come with a 1-year limited warranty that covers defects in materials and workmanship. While this warranty can offer peace of mind, it’s important to note that it does not cover damage caused by accidents or misuse. If you experience any issues with your controllers, be sure to contact Valve support to make a warranty claim and get them repaired or replaced.