Why Do My Valve Index Controllers Keep Turning Off?

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By Valerie Becker

Are you experiencing issues with your Valve Index Controllers turning off unexpectedly? This can be a frustrating problem that can interrupt your gaming experience. In this article, we will explore some possible reasons why your Valve Index Controllers may be turning off and what you can do to fix the issue.

Low Battery

One of the most common reasons for the controllers to turn off is due to low battery. If the battery level is too low, the controllers will automatically turn off to conserve power. To check the battery level, you can press the system button on either controller and look for the battery icon on the SteamVR dashboard.

If your batteries are low, replace them with fresh ones or recharge them if they are rechargeable. It’s always a good idea to keep spare batteries handy so you can quickly swap them out if needed.

Bluetooth Connectivity

Another reason why your Valve Index Controllers may keep turning off could be due to Bluetooth connectivity issues. If there is interference or a weak signal, it can cause disconnects and controller shutdowns.

Try moving closer to your computer or using a Bluetooth dongle if you are experiencing connectivity issues. You can also try resetting your Bluetooth drivers or updating them to their latest version.

Controller Firmware Update

Valve frequently releases firmware updates for their controllers to improve performance and fix bugs. Ensure that your controllers have been updated with the latest firmware version by following these steps:

  • Launch SteamVR
  • Go to Settings > Devices > Update Firmware
  • Select ‘Index Controllers’
  • If an update is available, click ‘Update Firmware’

Faulty Hardware

If none of these solutions have worked for you, it’s possible that there could be an issue with the hardware itself. In this case, it’s best to contact Valve Support and see if they can assist you with troubleshooting the problem.

Conclusion

In summary, there are a variety of reasons why your Valve Index Controllers may be turning off unexpectedly. Low battery, Bluetooth connectivity issues, outdated firmware, or faulty hardware are all possible culprits. By following the steps outlined in this article, you should be able to identify and fix the issue so you can get back to enjoying your VR gaming experience.